[Block] Delivery & Return
When do I receive my order?
All of our products are created once an order is placed. Production time is between 2-7 days and doesn’t include shipping times. We have all become used to two-day shipping from a nearby warehouse, but having a little patience will pay off!
Returns
We’re happy to offer a refund only if there is any damage to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out with photo evidence of the item’s improper condition.
Shipping Issues
After an item is shipped, things have moved beyond our control. Shipping is affected by many outside influences, especially COVID-19. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.
Cancellations
You’re free to cancel an order anytime before items have been created. If a cancelation is requested after an item has been made, money and time have already been invested. At this point, a cancelation isn’t possible.
